Error Codes
SM 31 D649
Fax Option
Type C305
(D649)
Code Meaning Suggested Cause/Action
14-02
No Service by SMTP
Service (421)
SMTP server operating incorrectly, or the
destination for direct SMTP sending is not
correct.
Contact the system administrator and check
that the SMTP server has the correct settings
and operates correctly.
Contact the system administrator for direct
SMTP sending and check the sending
destination.
14-03
Access to SMTP Server
Denied (450)
Failed to access the SMTP server because the
access is denied.
SMTP server operating incorrectly. Contact
the system administrator to determine if there
is a problem with the SMTP server and to
check that the SMTP server settings are
correct.
Folder send destination is incorrect. Contact
the system administrator to determine that the
SMTP server settings and path to the server
are correct.
Device settings incorrect. Confirm that the
user name and password settings are correct.
Direct SMTP destination incorrect. Contact the
system administrator to determine if there is a
problem at the destination at that the settings
at the destination are correct.
14-04
Access to SMTP Server
Denied (550)
SMTP server operating incorrectly
Direct SMTP sending not operating correctly
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