Troubleshooting Guide
D117/D118 6-82 SM
Countermeasure list for color registration errors
After Executing SP2-111-003
Result: "1" in SP2-194-007
Result: "2" or "3" (Line pattern detection failure) in SP2-194-010, -011, -012
Test pattern check Possible cause/Countermeasure
White image, Abnormal image,
Low density
Defective image processing unit
Low density of test pattern
Defective BICU
1. Replace the high voltage power supply unit.
2. Do the forced process control (SP3-011-001) or
supply some toner (SP3-030-xxx).
3. Replace the BICU.
Normal image, but with color
registration errors
Defective ID sensor shutter
Defective ID sensor
Defective BICU
1. Replace the ID sensor shutter solenoid.
2. Replace the ID sensor.
3. Replace the BICU.
After Executing SP2-111-003
Result: "1" in SP2-194-007
One of results: "5" (Out of adjustable range) in SP2-194-010, -011, -012, -013
Test pattern check Possible cause/Countermeasure
The main scan registrations of M,
C, Y, K are shifted by more than
±15.
Defective laser unit
Defective BICU
1. Perform the color skew adjustment (
p.4-3).
2. Replace the laser unit.
3. Replace the BICU.