SC Tables
D117/D118 6-18 SM
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
370 D
ID sensor calibration error
The reflection light output voltage of the ID sensor (Vsg_reg) is not
adjusted within the target range.
Upper limit: SP3320-013 (default: 4.5 V)
Lower limit: SP3320-014 (default: 3.5 V)
Disconnected ID sensor connectors
Dirty or defective ID sensor
Defective image transfer belt
1. Check the connection of the connectors of the ID sensor.
2. Clean or replace the ID sensor.
Note: After replacing the ID sensor, input the ID sensor
correction coefficient with SP3331. For details,
refer to "ID sensor board" in the Replacement and
Adjustment section.
3. Replace the image transfer belt unit.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
372 D TD sensor adjustment error: Bk
373 D TD sensor adjustment error: Ma
374 D TD sensor adjustment error: Cy
375 D TD sensor adjustment error: Ye
During TD sensor initialization, the output value of the black, magenta,
cyan, or yellow TD sensor is not within the range of the value specified
with SP3238-001 to -004 (default: 2.5V)
0.2 V.
Heat seal not removed from a new developer pack
TD harness sensor disconnected, loose or defective
TD sensor defective
Harness between TD sensor and drawer disconnected, defective
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