Roche Diagnostics
316 Instructions for Use · Version 13.0
12 Troubleshooting cobas b 123 POC system
System stops
System stops
A system stop is a critical error which stops the instrument. You cannot perform
measurements or calibrations during a system stop.
When a system stop occurs on the instrument, a system stop window with a red box
appears on the Overview tab. If the system stop is due to a consumable issue, a red bar
appears below the affected consumable.
The system stop window displays the following information:
Figure 12-2 System stop window
To remedy a system stop, follow the instructions on the screen.
WARNING
If you have to resolve a system stop and it is not listed, contact your Roche Service
representative.
Category
(1)
(1) Category information is not displayed for expected systems stops due to normal operation, such as an
empty Fluid Pack, or Sensor Cartridge with no remaining tests.
Type of error, e.g. Fluid Pack Error
Cause Fluid Pack exhausted or expired
Corrective Action Change Fluid Pack
ID Category Cause Type of error Action
1 Instrument error Analyzer defective AutoQC system stop o Press the Shutdown system button.
o Turn on the instrument again.
o If this error persists, contact your Roche Service
representative.
2 Instrument error Internal control
module not
responding
Microcontroller system
stop
o Press the Restart system button.
o If this error persists, contact your Roche Service
representative.
3 Fluid Pack error Fluid Pack defective SIM system stop
o Press the Change Fluid Pack button.
o If this error persists, contact your Roche Service
representative.
Table 12-1 System stops