Roche Diagnostics
Instructions for Use · Version 13.0 317
cobas b 123 POC system 12 Troubleshooting
System stops
4 Fluid Pack error Fluid Pack defective Sample sensor system
stop
o Press the Change Fluid Pack button. Follow the
instructions on the screen.
o If this error persists, contact your Roche Service
representative.
5 Fluid Pack error Fluid Pack defective Valve system stop
o Press the Change Fluid Pack button. Follow the
instructions on the screen.
o If this error persists, contact your Roche Service
representative.
6 Fluid Pack error Fluid Pack defective System stop due to
washing error
o Press the Change Fluid Pack button. Follow the
instructions on the screen.
o If this error persists, contact your Roche Service
representative.
7 Fluid Pack error Fluid Pack defective System stop due to
insufficient filling with
reference solution
o Perform an internal wetting routine: Utilities
> Sensor Cartridge internal wetting routine
o Remove and reinstall the Sensor Cartridge:
Workplace > Change Sensor Cartridge
o If this error persists, remove and reinstall the
Fluid Pack: Workplace > Change Fluid Pack
o If this error still persists, contact your Roche Service
representative.
8 Fluid Pack error Fluid Pack defective System stop due to
empty system
o Press the Change Fluid Pack button. Follow the
instructions on the screen.
o If this error persists, contact your Roche Service
representative.
9 Fluid Pack error Fluid Pack defective System stop due to
positioning of solution
o Perform an internal wetting routine: Utilities
> Sensor Cartridge internal wetting routine
o Remove and reinstall the Sensor Cartridge:
Workplace > Change Sensor Cartridge
o If this error persists, remove and reinstall the
Fluid Pack: Workplace > Change Fluid Pack
o If this error still persists, contact your Roche Service
representative.
10 Fluid Pack error Fluid Pack defective System stop due to
positioning of sample
o Perform an internal wetting routine: Utilities
> Sensor Cartridge internal wetting routine
o Remove and reinstall the Sensor Cartridge:
Workplace > Change Sensor Cartridge
o If this error persists, remove and reinstall the
Fluid Pack: Workplace > Change Fluid Pack
o If this error still persists, contact your Roche Service
representative.
11 Operator cancel Operator canceled
action
o Press the Accept button.
o If this error persists, contact your Roche Service
representative.
12 Instrument error Analyzer defective Valves hardware defect
o Press the Shutdown system button.
o Turn on the instrument again.
o If this error persists, contact your Roche Service
representative.
13 Sensor Cartridge
error
Sensor Cartridge
defective
Filling of
Sensor Cartridge not
possible
o Press the Change Sensor Cartridge button. Follow
the instructions on the screen.
o If this error persists, contact your Roche Service
representative.
14 Instrument error Analyzer defective Measuring chamber
module defective
o Press the Shutdown system button.
o Turn on the instrument again.
o If this error persists, contact your Roche Service
representative.
ID Category Cause Type of error Action
Table 12-1 System stops