Xerox 8830 - Page 273

POWER CORD OUTLET PULLS
OUT OF AC MODULE
PROBLEM
The power cord outlet may pull out of the AC
module when trying to unplug the AC Power
Cord.
CAUSE
The cut out in the AC Power Module for the
power cord socket is too large.
SOLUTION
Order and install the AC Mod kit.
REQUIREMENTS FOR FIELD RESOLUTION
• DOCUMENTATION
N/A
. TAG
5
• PART NUMBERS
600K606810 AC Mod Kit
• CUT IN SERIAL NUMBER
U.S - 8YG080517
E.O-110907119-2
PRE-TAG 9 MAXIMUM LENGTH
SHORTFALL
PROBLEM
Pretag 9 firmware is has a maximum length
shortfall. No matter what length you tell the
8830 to print it will only print a maximum
length of 33' (m).
CAUSE
Error in the firmware.
SOLUTION
Ensure that the IOT firmware is at least tag 9.
REQUIREMENTS FOR FIELD RESOLUTION
• DOCUMENTATION
N/A
• TAG
N/A
• PART NUMBERS
N/A
• CUT IN SERIAL NUMBER
N/A
WAVY LINES WHEN CONNECTED
TO XPC OR NON XEROX
CONTROLLER
PROBLEM
The 8830 produces prints with wavy lines
when connected to a Xerox XPC or a non
Xerox controller. This problem does not occur
with a finess controller due to the short
interface cable.
CAUSE
There is a timing problem in the P193R
interface.
SOLUTION
Order and install a TAG 10 IOT Control
PWB. This, part is on "j" control you must call
tech support to get approval before placing an
order.
REQUIREMENTS FOR FIELD RESOLUTION
• DOCUMENTATION
N/A
. TAG
10
• PART NUMBERS
600K62420 TAG 10 UPGRADE KIT
• CUT IN SERIAL NUMBER
US • 8YG060517
EO-110907207-5
8830
1/98
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Service Notes