Xerox 8830 Service Manual

Initial Actions / System Checks
1. Ask the operator to describe the problem.
2. Ask the operator to halt all print jobs and stop the 8830 Controller.
3. Check the Log Book.
4. Check the Recent Fault List tor trends by printing out the 8830 Printer Configuration Sheet through the Utilities menu. The last 25 faults are listed on the upper-right side of the sheet,
a. 8830 DOS: Check the RECENT FAULTS In the System Information menu.
5. Analyze the frequency of the Fault Codes and refer to the Status Code Entry Chart to troubleshoot the problem:
a. C or E codes should occur no more frequently than once per 1000 linear feet.
b. Al Cutter faults should occur no mora frequently than once par 10,000 feet.
NOTE: E4-O9, Cx-04 and Cx-05 ara out-of-media codas and will occur once per 500 linear feet. Also, 001 and 002 codes are power on / off. Question the operator if the faults ara excessive.
8. Record the readings from the medu length counter.
7. Attempt to duplicate the problem.
Figure 1 Initial Actions / Systems Checks
Service Call Procedures
3/08
1-4
8830 DOS
STATUS INDICATOR
• STATUS CODES
Go to Status Code Entry Chart
of the equipment displaying the Fault Code.
• MESSAGE DISPLAY
Go to Message Display Entry Chart
of the equipment displaying the Fault Code.
PRINT QUALITY
Through the Utilities menu, run a Test print from the 6830 Controller.
The Print Quality problem stil exists.
Y I N
OTHER FAULTS
Refer to the appropriate service manual for the module in which
this fault is occurring.
« Other scanner problems • Go to Level 1 Entry
Chart in the 7356 Scanner Service Manual
• Other printer problems • Go to Level 1 Entry
Chart in the 8830 Printer Service Manual
• Other controller problems - Go to Level 1 Entry
Chart in the 8830 Controller Service Manual
• 8830 Digital Document System problems:
• Blank Display - go to 1.2 Blank Display RAP
• Clock on 8830 DDS Control Panel cycles continuously •
go to 1.3 Clock Cycles Continuously on 8830 DDS Control
Panel RAP
* Scanner Not Detected By System
go to 1.1 Scanner Not Detected by System RAP
Co to the Print Defect Isolation Procedure
in Section 1 of the 8830 Service Manual.
Run a Test File from the Customer's
workstation. The File prints OK.
Y I N
Refer to the Image Quality RAP
In Section 3 of this manual.
Refer to the Workstation Checkout Procedure
in the 8830 Service Manual, Section 1.

Xerox 8830 Specifications

General

Brand	Xerox
Model	8830
Category	Printer
Language	English