Xerox ColorQube 9301 - Page 596

February 2013
2-572
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
OF 4b Status Messages in Alphabetical Order
Status Message Tables
The status message tables contain all the messages to which a status code can be attributed.
• Table 1 Status Messages - to F
• Table 2 Status Messages G to N.
• Table 3 Status Messages O to R.
• Table 4 Status Messages S to Y.
Table 1 Status messages - to F
UI Message
Status
Code
Reason for Message Reference / Action
- 01-550-00 NC status code - system
is in power save mode
Printing will start when a job is
received or a user initiates a
job at the machine
- 01-551-00 ESS status code - Sys-
tem is in sleep mode
Printing will start when a job is
received or a user initiates a
job at the machine
- 02-517-00 PagePack grace period
active
No service action required
- 02-518-00 PagePack grace period
expired
No service action required
- 02-521-00 XEIP Browser is dead or
not responding
Perform the 02-321-00 XEIP
Browser Dead RAP.
- 03-521-00 The CCM to UI communi-
cation is lost
Switch the machine off then on,
GP 14.
- 03-535-00 The machine has entered
non-intrusive diagnostic
mode
-
- 03-536-00 The machine has entered
intrusive diagnostic mode
-
- 05-501-00 DADH is raised Close the DADH. If the problem
persists, perform the 05-300-00
DADH Open RAP.
- 05-525-00 Document feeder tray
empty
Perform the 05B DADH Docu-
ment Sensor Failure RAP.
- 05-535-00 The document feeder tray
is loaded
No service action required
- 10-536-00 The transfix calibration
NVRAM parameters are
reset.
Refer to OF 12 Service Code
RAP
- 12-410-00 PTU selected whilst
marking job is running
Pressing the Pause to Unload
button will cancel this request.
- 12-755-00 The finisher has detected
a 50 sheet staple. A 100
sheet staple cartridge
should be used
Install 100 sheet staple car-
tridge
- 16-556-00 There is an authentica-
tion problem between the
802.1x device and the
802.1x server
User intervention is required to
check the settings on the
802.1x device to ensure they
match the 802.1x server, then
switch the machine off then on,
GP 14.
- 17-570-00 Communication with
NNTP server has failed
User intervention is required to
verify network time protocol
server settings, operability and
machine time. Machine ser
-
vices are unaffected
- 22-502-00 An active message has
been produced
Go to the Status screen and
select the Faults tab. Press the
Active Messages button and
perform the action appropriate
to the message
- 22-558-00 An HFSI item has
reached or exceeded its
threshold
Reset ‘Actual’ count to zero or
reset the threshold
- 22-568-00 A status requiring POPO
has been detected &
auto-reset count less
than 2
The system will try to power off
then on twice before asking for
assistance
- 71-300-00 Tray 1 is open Close tray. Printing can con-
tinue from other trays
- 72-300-00 Tray 2 is open Close tray. Printing can con-
tinue from other trays
- 74-120-00 Tray 4 guides have
moved in run
Adjust the paper tray guides
and confirm the paper tray set
-
tings. Print and copy services
can continue from other trays if
the correct media is available.
If the problem persists, perform
the 74-120-00 Bypass Tray
Guides Move in Run RAP
- 74-530-00 Tray 4 is out of media Add media. Print and copy ser-
vices can continue from other
trays if the correct media is
available
- 75-300-00 Tray 5 is open Close Tray. Print and copy ser-
vices can continue from other
trays if the correct media is
available. Refer to 75A RAP.
- 89-525-00 IME clam shell is open -
Table 1 Status messages - to F
UI Message
Status
Code Reason for Message Reference / Action