Xerox ColorQube 9301 - Page 619

February 2013
2-595
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
Scan to Distribution Ser-
vices are not available.
Notify your system
administrator
16-525-00 The network controller’s
scan to distribution ser
-
vice process has
stopped
Some network service are
not available. The network
controller connection is about
to be reset
Scan to file not available.
Power off then on and
notify system administra
-
tor
16-561-00 The network controller
scan to file processes
have failed
Switch the machine off then
on, GP 14
Scanner fault. Power off
then on and notify sys
-
tem administrator
14-517-00 Scanner fault. Switch the machine off then
on, GP 14. Check the current
fault codes list for faults in the
scanner and perform the
appropriate RAP.
Scanning will be delayed 22-508-04 Scan start up delayed
whilst awaiting
resources
No user intervention is
required. Job will begin when
system is ready. If the prob
-
lem persists, perform the 22-
330-06 ESS Scan to Distribu
-
tion Service not Responding
to List Jobs RPC Call RAP
Select confirm if the doc-
ument feeder - feed
roller was replaced
05-585-00 When Status 05-579 is
active and the DADH top
cover is opened (status
05-502)
Select confirm if the docu-
ment feeder - feed roller was
replaced
Select the current mes-
sages button in the
machine status for more
information
22-502-04 An active message has
been produced
Go to the Status screen and
select the Faults tab. Press
the Active Messages button
and perform the action
appropriate to the message
Server Fax service can-
not register. Power off
then on and notify sys
-
tem administrator
17-551-00 Server Fax service can-
not register
Switch the machine off then
on, GP 14. Server Fax is dis
-
abled, print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-987-19,
16-988-19 Server Fax Appli
-
cation Registration Error
RAP
Service limit exceeded.
New services will not be
available until some ser
-
vices are removed
16-533-00 Controller software ser-
vice limit exceeded
Remove some existing ser-
vices to enable new services
to be added. Machine ser
-
vices are available but may
be degraded
Some jobs may have
been deleted
03-562-00 Status is raised when
some jobs may have
been deleted
Removed upon user inter-
vention
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action
Some jobs may have
been deleted.
19-505-00 Compressor DVMA
time-out. The current job
has been deleted
Confirm that UI message has
been seen. Re-scan the job.
If the problem persists, per
-
form the 19-403-00 EPC Out
of Memory RAP
LAN Fax service error.
Power off then on and
notify system administra
-
tor
16-595-00 The network controller
LAN-Fax service has
failed
Switch the machine off then
on, GP 14. Print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-790-09
to 16-799-47 Other Network
Faults 4 RAP
Some network account-
ing services are not
available. Notify your
system administrator.
16-596-00 Some network control-
ler services are not
available
Network accounting error.
User intervention is required
to power off/on the machine.
Print and other machine ser
-
vices are unaffected. If the
problem persists, perform the
16-790-09 to 16-799-47
Other Network Faults 4 RAP
Some network authenti-
cation services unavail-
able. Notify your system
administrator
16-582-00 The network controller
ESS authentication SPI
process has stopped
Switch the machine off then
on, GP 14. Print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-780-00
to 16-789-47 Other Network
Faults 3 RAP
Some network diagnos-
tic services unavailable.
Notify your system
administrator
16-581-00 The network controller
ESS diagnostic service
process has stopped
Switch the machine off then
on, GP 14. Printing and scan
-
ning can continue. If the
problem persists, perform the
16-770-09 to 16-779-95
Other Network Faults 2 RAP
and the 16-780-00 to 16-789-
47 Other Network Faults 3
RAP
Some network services
are not available due to
a process error. Notify
system administrator.
16-560-00 Some processes on the
network controller have
failed
Switch the machine off then
on, GP 14.
Some network services
involving CPI are not
available. Notify your
system administrator
16-521-00 The network controller’s
CPI service process has
stopped
Machine services are tempo-
rarily disabled. The network
controller connection is about
to be reset
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action