February 2013
2-597
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
Some network services
involving TCP/IP are not
available. Notify your
system administrator
16-598-00 Network controller -
TCP/IP address is
already in use on the
network
Another IP address needs to
be used. Switch the machine
off then on, GP 14. Copy and
Fax services (if installed) can
continue. If the problem per
-
sists, perform the 16-790-09
to 16-799-47 Other Network
Faults 4 RAP
Some network services
involving TIFF are not
available. Notify your
system administrator
16-597-00 The network controller
TIFF interpreter has
failed
Switch the machine off then
on, GP 14. Printing can con
-
tinue with other job formats. If
the problem persists, perform
the 16-790-09 to 16-799-47
Other Network Faults 4 RAP
Some network services
with Job Tracker are not
available. Notify your
system administrator
16-523-00 The network controller’s
job tracker service pro
-
cess has stopped
Some network services are
not available. The network
controller connection is about
to be reset
Some network services
with Kerberos are not
available. Notify your
system administrator
16-524-00 The network controller’s
Kerberos service pro
-
cess has stopped
Some network services are
not available. The network
controller connection is about
to be reset
Staple cartridge is
empty. Replace now
12-715-00 The finisher's main sta-
ple cartridge is empty.
Follow the instructions at
the printer to load a new
staple cartridge. Non
staple printing can con
-
tinue. (LCSS)
Install new staple cartridge,
PL 12.55 Item 7
Staple cartridge is
empty. Replace now
12-715-01 The HVF staple car-
tridge is empty
Install a new staple cartridge.
Perform 12-369-00-171 to
12-377-00-171 RAP
Staple cartridge sup-
plies are low
12-716-00 The LCSS and HVF sta-
ples are low
The finisher's main staple
cartridge supplies are low.
Re-order staple cartridge.
Printing can continue. LCSS
PL 12.55 Item 7, HVF PL
12.110 Item 31. HVFBM PL
12.185 Item 8
Stapling fault. Power off
then on and notify sys
-
tem administrator
12-653-00 Stapling is disabled, out
of service (LCSS)
Perform 12-371-00-110, 12-
372-00-110, 12-378-00-110
RAP
Stapling fault. Power off
then on and notify sys
-
tem administrator
12-721-00 The stapler is not in
position
The stapler module is open,
close the stapler module
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action
Stapling not available.
Call for assistance
12-921-00 The stapler position sen-
sor indicates the stapler
module is not closed in
initialisation
Close the BM stapler module.
If necessary, perform the 12-
063-00-171, 12-411-00-171
RAP for staple unit 1, and 12-
403-00-171, 12-413-00-171,
12-414-00-171 RAP for sta
-
ple unit 2
System error. Power off
then on and notify sys
-
tem administrator
03-598-00 Unable to set ready
mode. Printing and
copying services are not
available
Perform the 03-788-00 CCS
Runtime Could Not Enter
Power Saver Mode S3 RAP
System error. Power off
then on and notify sys
-
tem administrator
03-565-00 System fault Switch the machine off then
on, GP 14
System error. Power off
then on and notify sys
-
tem administrator
04-565-00 IME controller communi-
cation failure
System fault. Switch the
machine off then on, GP 14
System error. Power off
then on and notify sys
-
tem administrator
16-503-00 Incomplete system infor-
mation
Switch the machine off then
on, GP 14. All machine ser
-
vices are disabled
System error. Power off
then on and notify sys
-
tem administrator
22-563-00 Incomplete system infor-
mation
Switch the machine off then
on, GP 14. All machine ser
-
vices are disabled
System Error. Power off
then on and notify sys
-
tem administrator
03-505-00 The digital copier is not
available
Perform 03-325-00 RAP and
03-355-00 RAP
System fault. Call for
assistance
92-572-00 IME. An unrecoverable
fault has occurred
Switch the machine off then
on, GP 14. Copying and
printing are not available
The booklet maker tray
in the Finisher is full.
Empty the tray
12-728-00 The booklet maker out-
put tray is full
Empty the tray. If necessary,
perform the 12C-171 RAP
The booklet maker tray
in the finisher is nearly
full.
12-727-00 The booklet maker out-
put tray is nearly full
The booklet maker tray is
near full. User intervention
will be required soon to
empty the tray to allow con
-
tinued booklet making. Print
and Copy services can con
-
tinue; other machine services
are unaffected.
The booklet tray in the
finisher is nearly full
12-727-00 The booklet maker out-
put tray is nearly full
The booklet maker output
tray is nearly full. Printing can
continue, but this tray will
need emptying soon.
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action