February 2013
2-598
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
The current job exceeds
the tray capacity, you will
be prompted to empty
the tray.
12-411-00 Copy job will exceed the
output destinations
capacity
Empty the tray
The document feeder
top cover is open
05-502-00 DADH top cover open. Close the DADH top cover. If
the problem persists, perform
the 05-258-00, 05-307-00
DADH Cover Interlock Open
RAP.
The document size was
different than expected.
The job has been
deleted.
05-546-00 On pre-feed the DADH
fails to recognize the
size of the document
Reload originals or select
size. Perform 05-257-00 RAP
The document size was
different than expected.
The job has been
deleted.
22-507-05 The document is larger
than expected
Try one of the following:
Select mixed size originals
and reload into the document
feeder or make sure the origi
-
nals are not creased or
folded and retry from the doc
-
ument glass. If the problem
persists, perform the 05-257-
00 RAP
The E-mail service can-
not un-register. Notify
your system administra
-
tor
17-558-00 Email service cannot un-
register
Switch the machine off then
on, GP 14. Scan to E-mail is
disabled, print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-950-19
to 16-959-19 E-mail Applica
-
tion Registration Error RAP
The Fax service cannot
register. Notify your sys
-
tem administrator
22-566-00 Fax service cannot reg-
ister
Switch the machine off then
on, GP 14. Fax and LAN Fax
are disabled. Other machine
services are unaffected. If the
problem persists, perform the
22-371-00, 22-372-00 RAP
The Fax service cannot
un-register. Notify your
system administrator
22-567-00 Fax service cannot un-
register
Switch the machine off then
on, GP 14. All machine ser
-
vices are disabled. If the
problem persists, perform the
22-371-00, 22-372-00 RAP
The finisher front door is
open
12-564-00 The finisher front door is
open (LCSS)
Close the finisher front door
The finisher front door is
open
12-564-01 The finisher front door is
open (HVF - all variants)
Close the finisher front door
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action
The hole punch waste
container is full. Empty
hole punch waste con
-
tainer.
12-649-00 The hole punch chad bin
is full and needs empty
-
ing. (LCSS)
Hole punch waste container
is full, jobs requesting hole
punching will be held.
Empty chad bin
The hole punch waste
container is full. Empty
hole punch waste con
-
tainer.
12-649-01 The hole punch chad bin
is full and needs empty
-
ing. (HVF)
Hole punch waste container
is full, jobs requesting hole
punching will be held.
Empty chad bin
The Hole Punch Waste
Container is not
detected. Please re-
insert
12-641-00 The chad bin has been
removed from the fin
-
isher
Reinstall the chad bin.
If the problem persists, per-
form the 12-043-00-110, 12-
046-00-110 RAP
The installed cleaning
unit is not compatible
with this machine
94-628-00 IME detected an incom-
patible cleaning unit fit-
ted to the machine
Install a new cleaning unit PL
94.10 Item 21. Copying and
printing are not available.
The internet Fax service
cannot un-register.
Notify your system
administrator
17-557-00 Internet Fax service can-
not un-register
Switch the machine off then
on, GP 14. Internet Fax is
disabled, print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-950-19
to 16-959-19 Other Network
Faults 19 RAP
The machine is not avail-
able
02-520-00 A software error has
occurred.
Switch the machine off then
on, GP 14
The machine is not avail-
able
82-103-01 Sensor 16 LE time out
that originated from the
A3 tray 5.
Copying and printing not
available. Slide Tray 5 away
from the machine. Open the
top and middle left side door
to clear jam. If the problem
persists, perform the 82-133-
00 RAP
The machine is not avail-
able
91-606-00 Head to drum measure-
ment is started.
Head to Drum spacing check
in Progress. Please wait, this
may take up to ten minutes to
complete
The machine is not avail-
able
91-609-00 Waste tray removal
detected, when the
waste tray is locked.
The waste tray is currently in
use, please re-insert the
waste tray. Copying and
printing are not available
The machine is not avail-
able. Accounting com-
munication failure
17-514-00 External accounting
device communication
failure
Administrator intervention
required to check the con
-
nection to the external
accounting device
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action
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