February 2013
2-599
ColorQube® 9303 Family
OF 4b
Status Indicator RAPs
The machine is not avail-
able. Paper jam in areas
2 and 1a
82-103-00 Sensor 16 LE time out
that originated from the
A4 PFP.
Slide Tray 5 away from the
machine. Open the top and
middle left side door to clear
jam. If the problem persists,
perform the 82-133-00 RAP.
The machine is offline 03-504-00 Network controller status
code
Switch the machine off then
on, GP 14
The machine is offline 03-504-01 Network controller status
code
Switch the machine off then
on, GP 14
The network controller
connection is about to be
reset
16-575-00 The network controller
ESS registration service
process has stopped
Automatic network controller
reset. If the problem per
-
sists, perform the 16-160-09
ESS Reg Service Process
Death RAP
The network controller is
about to be reset
16-502-00 Status active when ever
the network controller
detects that a platform
reset is about to occur
Cleared when the network
controller reset is initiated
The network controller is
initializing. Copy and
print jobs may be
delayed
03-563-00 Network service are
being established
Please wait, the Network
Controller is initializing. No
user intervention is required.
Printing is currently unavail
-
able. If the problem persists,
perform the 03-331-00, 03-
332-00 Main Controller and
Network Controller on the
SBC PWB Cannot Communi
-
cate RAP
The number of originals
was less than the num
-
ber originally scanned
22-503-05 Insufficient originals
detected in the DADH.
Re-sort and reload all origi-
nals.
The output tray is almost
full
04-569-00 The OCT detects that it
is 90% full
The Tray is almost full. The
tray may be emptied now or
when it is full. Copy and print
services available. Scan ser
-
vice is available.
The output tray is full.
Empty the output tray
04-568-00 The OCT is full. Empty the tray
The reprint saved jobs
service cannot un-regis
-
ter. Notify your system
administrator
17-561-00 Reprint saved jobs ser-
vice cannot un-register.
Switch the machine off then
on, GP 14. Re-printing of
saved jobs in disabled. If the
problem persists, perform the
16-752-00, 16-753-00 File
Cabinet Application Registra
-
tion Error RAP
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action
The server Fax service
cannot un-register.
Notify your system
administrator
17-556-00 Server Fax service can-
not un-register
Switch the machine off then
on, GP 14. Server Fax is dis
-
abled, print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-987-19,
16-988-19 Server Fax Appli
-
cation Registration Error
RAP
The workflow scanning
service cannot un-regis
-
ter. Notify your system
administrator
17-560-00 Network scanning ser-
vice cannot un-register.
Switch the machine off then
on, GP 14. Scan service is
disabled, print and other
machine services are unaf
-
fected. If the problem per-
sists, perform the 16-985-19,
16-986-19 Network Scan
-
ning Application Registration
Error RAP
Top left side door is open 01-506-00 The IME upper left door
(bypass tray) is open
Copying and printing are not
available. If the problem per
-
sists, perform the 01-506-00
Upper Left Door Open RAP.
Tray 1 guides are not set
properly
01-545-01 The dedicated tray 1 is
closed with media size
other than what was set
Reload required paper and
correctly adjust the paper
guides
Tray 1 is empty. Add
paper
71-530-00 Tray 1 is out of media Add media. Copying and
printing can continue from
other trays.
Refer to 71A RAP and WD
7.5
Tray 1 is nearly empty.
Add paper
71-535-00 Tray 1 media low Add media. Copying and
printing can continue from
other trays. Refer to 71A
RAP and WD 7.5
Tray 1 is not available.
Notify the system admin
-
istrator
70-314-00 Trays 1 - 3 out of service
(communications failure)
Copying and printing are not
available. If the problem per
-
sists, perform the 70-312-00
Tray 1 to Tray 3 Communica
-
tion Failure RAP
Tray 1 is not available.
Notify your system
administrator
71-313-00 Tray 1 mechanical fail-
ure
Copying and printing are not
available. Switch the
machine off then on, GP 14.
If the problem persists, per
-
form the 71-215-00 Tray 1
Elevate Up Failure RAP
Table 4 Status messages S to Y
UI Message
Status
Code Reason for Message Reference / Action