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Version 7.2 533 Mediant 500L Gateway & E-SBC
User's Manual 24. Routing
A release cause code indicates that the IP-to-Tel call has been rejected or disconnected on
the Tel side. The release cause codes are configured in the Reasons for IP-to-Tel
Alternative Routing table. For example, you can configure alternative IP-to-Tel routing for
scenarios where the initial Tel destination is busy and a Q.931 Cause Code No. 17 is
received (or for other call releases that issue the default Cause Code No. 3).
You can configure a default release cause code that the device issues itself upon the
following scenarios:
The device initiates a call release whose cause is unknown.
No free channels (i.e., busy) in the Trunk Group.
No appropriate routing rule located in the IP-to-Tel Routing table.
Phone number is not located in the IP-to-Tel Routing table.
The default release code is Cause Code No. 3 (No Route to Destination). You can change
the default code as follows:
To change the default Q.931 release code:
1. Open the Gateway Advanced Settings page (Setup menu > Signaling & Media tab >
Gateway folder > Gateway Advanced Settings).
2. In the 'Default Release Cause' field, enter the release cause code:
Figure 24-11: Configuring Default Q.931 Release Cause Code
3. Click Apply.
Note:
If a Trunk is disconnected or not synchronized, the device issues itself the internal
Cause Code No. 27. This cause code is mapped (by default) to SIP 502.
The default release cause is described in the Q.931 notation and translated to
corresponding SIP 40x or 50x values (e.g., Cause Code No. 3 to SIP 404, and
Cause Code No. 34 to SIP 503).
For analog interfaces: For information on mapping PSTN release causes to SIP
responses, see PSTN Release Cause to SIP Response Mapping.
For mapping SIP-to-Q.931 and Q.931-to-SIP release causes, see Configuring
Release Cause Mapping on page 555.
The following procedure describes how to configure alternative routing reasons for IP-to-
Tel calls through the Web interface. You can also configure it through ini file
(AltRouteCauseIP2Tel) or CLI (configure voip > gateway routing alt-route-cause-ip2tel).
To configure alternative Trunk Group routing based on Q.931 cause codes:
1. Open the Proxy & Registration page (Setup menu > Signaling & Media tab > SIP
Definitions folder > Proxy & Registration).
2. From the 'Redundant Routing Mode' drop-down list, select Routing Table so that the
device uses the IP-to-Tel Routing table for alternative routing:
Figure 24-12: Enabling Alternative Routing based on SIP Responses
3. Open the IP-to-Tel Routing table, and then configure alternative routing rules with the
same call matching characteristics as the "main" routing rule, but with different Trunk
Group destinations.

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