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AudioCodes Mediant 500L - Configuring the Debug Recording Server Address; Collecting Debug Recording Messages

AudioCodes Mediant 500L
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Version 7.2 969 Mediant 500L Gateway & E-SBC
User's Manual 60. Syslog and Debug Recording
60.3.1 Configuring the Debug Recording Server Address
The procedure below describes how to configure the address of the debug recording
server to where the device sends the captured traffic. Once you configure an address, the
device generates debug recording packets for all calls. However, you can configure the
device to generate debug recording packets for specific calls, using Logging Filter rules in
the Logging Filters table (see ''Configuring Log Filter Rules'' on page 953).
Note: You can also save debug recordings to an external USB hard drive that is
connected to the device's USB port. For more information, see USB Storage
Capabilities on page 849.
To configure the debug recording server's address:
1. Open the Logging Settings page (Troubleshoot tab > Troubleshoot menu >
Logging folder > Logging Settings).
Figure 60-7: Configuring Debug Recording Server
2. In the 'Debug Recording Destination IP' field, configure the IP address of the debug
capturing server.
3. In the 'Debug Recording Destination Port' field, configure the port of the debug
capturing server.
4. Click Apply.
60.3.2 Collecting Debug Recording Messages
To collect debug recording packets, use the open source packet capturing program,
Wireshark. AudioCodes proprietary plug-in files for Wireshark are required.
Note:
The default debug recording port is 925. You can change the port in Wireshark
(Edit menu > Preferences > Protocols > AC DR).
The plug-in files are per major software release of Wireshark. For more
information, contact your AudioCodes sales representative.
The plug-in files are applicable only to Wireshark 32-bit for Windows.
To install Wireshark and the plug-ins for debug recording:
1. Install Wireshark on your computer. The Wireshark program can be downloaded from
http://www.wireshark.org.
2. Download the proprietary plug-in files from www.audiocodes.com/downloads.
3. Copy the plug-in files to the directory in which you installed Wireshark, as follows:

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