Avaya PARTNER Advanced Communications System - Programming

PARTNER
®
Advanced Communications System Installation, Programming, and Use
Remote Call Forwarding (F11)
8-60
■ An extension’s outside calls on lines or pools assigned to the extension are eligible for
Remote Call Forwarding only if Line Ringing is set to Immediate Ring or Delayed Ring and
Line Access Restriction or Pool Access Restriction is set to No Restriction or In Only.
■ If an extension in a Hunt Group activates Remote Call Forwarding, the system considers
the extension unavailable when a call goes to the Hunt Group.
■ If an extension has VMS Cover and Remote Call Forwarding active, calls ring at the Remote
Call Forwarding destination; they are not covered by the voice messaging system.
■ If an extension has Call Coverage and Remote Call Forwarding active, calls are routed to
the Remote Call Forwarding destination. (Remote Call Forwarding takes precedence).
■ Remote Call Forwarding does not apply to parked calls. See “Call Park” on page 8-14.
■ You cannot use Call Screening (F25) for calls that are forwarded.
■ You cannot forward calls to a System Speed Dial code.
■ The PARTNER system will forward only calls on lines that have reliable disconnect. For these
lines, Hold Disconnect Time (#203) must be set to a value other than 00 (No Detection).
■ You can activate Remote Call Forwarding while the Station Lock (F21) feature is enabled
for your extension.
■ If an Allowed Phone Number List (#407) is assigned to the extension, the destination
telephone number must be included in that list.
■ If a Disallowed Phone Number List (#404) is assigned to the extension, the destination
telephone number must not be included in that list.
■ The extension must have an available line to forward the call to an outside number.
■ The PARTNER system uses the extension’s Automatic Line Selection to determine which
line to use for the outgoing call.
Programming 8
To program a Remote Call Forwarding button:
1. Program a Personal Speed Dial that contains the telephone number to which you want to
forward calls. See “Personal Speed Dial” on page 8-63.
1. Press
f00.
2. Press a programmable button, preferably a button with lights.
3. Do one of the following:
■ Press f11.
■ Press f11 and the number of the originating extension.
■ Press f11, the number of the originating extension, and the two-digit Personal
Speed Dial code (80-99) that contains the destination outside telephone number at which
you want the calls to ring.
4. Program another button for this extension, or exit programming mode.