Avaya PARTNER Advanced Communications System - Default Chapter; Customer Self Service Center; On the Internet; Overview

Overview
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Troubleshooting 11
Overview 11
From time to time, problems may arise with various system functions. This chapter describes
some common problems and recommends solutions for them. You also can obtain help with
solving problems by contacting your authorized dealer or by calling the helpline.
Customer Self Service Center
on the Internet
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If you can access the Internet, you can use the Customer Self Service Center to get on-line
information:
■ Answers to frequently asked questions
■ 800 number directory
If you have a service agreement, active lease, or warranty, you can get additional on-line
information:
■ Feature programming tips
■ Notification of changes to products
■ Product documentation
■ Chat service
The Internet address for the Customer Self Service Center is on the copyright page of this guide.