PARTNER
®
Advanced Communications System Installation, Programming, and Use
Voice Messaging Systems
9-44
■ Program a Voice Mailbox Transfer button (Feature 14) (see page 8-75) at extension 10 so
that the operator can transfer calls directly to an extension’s mailbox without first ringing its
telephone. (This is useful when the operator knows that the subscriber is not available to
answer the call.)
■ Program an Auto Dial button (see page 8-5) for the VMS Hunt Group (left intercom 777)
on phones for one-touch dialing to the messaging system.
■ Use Group Call Distribution (#206 option 1) (see page 4-38) to assign outside lines that
require Automated Attendant Service to Hunt Group 7 (the VMS hunt group).
■ If Automated Attendant Service will be used at night, make sure a Night Service Button
(#503) (see page 7-15) is assigned at extension 10.
■ Assign appropriate Outgoing Call Restrictions (#401) (see page 4-25) as well as Allowed
Phone Numbers List (#407) (see page 4-18) or Disallowed Phone Numbers Lists (#404)
(see page 4-20) to voice messaging extensions.
Additional Voice Messaging System Programming 9
Following are additional features used to program the communication system for a voice
messaging system. The procedures to program these tasks are provided below.
■ Program Automatic VMS Cover (#310) to automatically route an extension’s unanswered
calls to the voice messaging system’s Call Answer Service after a specified number of rings so
the caller can leave a message.
■ For PARTNER ACS R3.0 or later: program VMS Cover Rings (#321) individually for
subscriber extensions to determine how many times the extension should ring before the call
is sent to the messaging system to be answered.
For all other PARTNER Systems: program VMS Cover Rings (#117) for all subscriber
extensions.
■ If Automated Attendant Service will be used, set the VMS Hunt Delay (#506) to meet your
business’s needs.
■ If Automated Attendant Service will be used, set the VMS Hunt Schedule (#507) to meet your
business’s needs.
Automatic VMS Cover (#310) 9
Use this feature to automatically route an extension’s unanswered intercom and transferred calls
to the Call Answer Service of the voice messaging system after a specified number of rings
(factory setting for all system extensions is three rings), so callers can leave a message.
Considerations 9
■ Single-line telephones and system telephones without a programmed VMS Cover button
cannot override this feature once it is assigned to an extension.
■ To manually change an extension’s VMS Cover state, program the VMS Cover feature on a
button with lights.
■ Automatic VMS Cover also applies to outside calls on lines assigned ownership with Line
Coverage Extension (#208).
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