Avaya PARTNER Advanced Communications System - Problems with System Restore

Troubleshooting
Problems with System Restore
11-25
Problems with System Restore 11
Display Shows “Insert Valid Card” in
System Programming Mode 11
Possible Cause: The system did not detect a valid Backup/Restore PC Card when you tried to do
a restore by using Restore Programming (#125).
What to do: Power down the system, insert a valid Backup/Restore PC Card in PC Card Slot 2 of
the processor module, and reapply power to the system. Restart the procedure.
Display Shows “Bad File - Try Again” in
System Programming Mode 11
Possible Cause: You attempted a restore and the file was corrupted.
What to do: Try Restore Programming (#125) again with a different backup file. Remember to
power down the system before you insert or remove Backup/Restore PC Cards.
Display Shows “Empty File” in
System Programming Mode 11
Possible Cause: You selected a file named AUTO.****** or MAN.****** for the restore. The file is
empty; no backups have been stored in it yet.
What to do: Try Restore Programming (#125) again by using a backed-up file. Remember to
power down the system before you insert or remove Backup/Restore PC Cards.
Display Shows “Incompatible Versions” in
System Programming Mode 11
Possible Cause: You attempted to restore a file that was created with an incompatible software
release.
What to do: Try Restore Programming (#125) again by using a backup file that was created with
the current software release.