Avaya PARTNER Advanced Communications System - Problems with Manual Backup; Display Shows Backup Failed:systembusy at Idle Extensions 10 and 11; Display Shows Insert Valid Card in System Programming Mode; Display Shows Card Is Write Protected in System Programming Mode

Troubleshooting
Problems with Manual Backup
11-23
Display Shows “Backup Failed:SystemBusy”
at Idle Extensions 10 and 11
11
Possible Cause: Changes were being made to system programming or central telephone
programming while a backup was in progress.
What to do: The backup is rescheduled for the next day at 2:00 a.m. Enter Backup
Programming—Automatic (#123) and select Option 3 to clear the alarm display (see “Clearing a
Backup-Failure Alarm” on page 11-4).
Problems with Manual Backup 11
Display Shows “Insert Valid Card” in
System Programming Mode 11
Possible Cause: The system did not detect a valid Backup/Restore PC Card when you tried to do
a manual backup by using Backup Programming—Manual (#124).
What to do: Power down the system, insert a valid Backup/Restore PC Card in PC Card Slot 2 of
the PARTNER ACS processor module, and reapply power to the system. Restart the procedure.
Display Shows “Card is Write Protected” in
System Programming Mode
11
Possible Cause: You tried to do a manual backup by using Backup Programming—Manual
(#124), but the Backup/Restore PC Card in the PC Card slot is write-protected.
What to do: Using the end of a paper clip or another pointed object, gently push the write-protect
tab upward to the nonprotected position (see Figure 11-1 on page 11-22), and try the procedure
again. (You do not need to remove the card from the processor to slide the write-protect tab up.)
Display Shows “System Busy” in
System Programming Mode 11
Possible Cause: An automatic or manual backup was in progress at the time you requested a
manual backup.
What to do: Exit the procedure and retry the manual backup after a few minutes.