Cisco D9865 Installation And Configuration Guide

6-2
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
OL-31085-01
Chapter 6 Service and Maintenance
Alarm Messages
Program
Not Auth
Channel requires
an athorization key
The unit does not have
an authorization key.
Contact your (uplink)
service provider to
determine whether you
are authorized to
receive the current
program.
Minor Channel is authorized
Program
Not Auth
Channel is blacked
out
The blackout code does
not match. A minimum
of one blackout code
must match.
Contact your (uplink)
service provider to
determine whether you
are authorized to
receive the current
program.
Minor Fault Reset
Program
Not Auth
Channel uses an
unknown CA
system
The non-Cisco
approved conditional
access system is not
supported.
Minor Fault Reset
Program
Not Auth
Channel
authorization
refused
The ISE UA does not
match factory
configuration.
Minor Fault Reset
Program
Not Auth
Channel requires
an IRD with CA
support
The conditional access
system is not supported.
Obtain an IRD with CA
support.
Minor Fault Reset
Program
Not Auth
Channel requires
the PE to have an
ISE
The in-board security
element is not present.
Clear the alarms, reset
the unit, and notify
Cisco customer support
if the problem persists.
Minor Fault Reset
CAM/CI
Slot Status
Initialization Fail CAM is damanged or
not fully inserted.
Re-insert the CAM Minor CAM Operation OK
CI Status Program Not
Scrambled
All elementary streams
for the selected service
for descrambling were
not descrambled by the
CAM. This is caused by
the CAM software
crashing, or that you do
not have subscription
rights for the smart
card.
Re-insert the CAM
and/or ensure you have
the subscription rights
for the smart card.
Minor Descrambling OK
Shutdown
Event
DL APP REBOOT New application is
downloaded and the
system requires a
reboot.
Clear alarms, reset the
unit, and notify Cisco
customer support if the
problem persists.
Major None.
Shutdown
Event
J2C Failure An internal system
error.
Clear alarms, reset the
unit, and notify Cisco
customer support if the
problem persists.
Major None.
Alarm Set Message Cause Remedy Severity Clear Message

Cisco D9865 Specifications

General

Brand	Cisco
Model	D9865
Category	Receiver
Language	English