Cisco D9865 Installation And Configuration Guide

CHAPTER
6-1
Cisco D9865 Satellite Receiver Software Version 2.20 Installation and Configuration Guide
OL-31085-01
6
Service and Maintenance
This chapter provides additional information on the alarms and warnings of the D9865 Satellite
Receiver. It also provides troubleshooting tips. This chapter presents the following major topics:
• Alarm Messages, page 6-1
• Warning Messages, page 6-10
• Troubleshooting, page 6-13
Alarm Messages
The status of the D9865 receiver and its immediate surroundings is reported to the receiver in the form
of messages and alarms. You can enable or disable messages in the Alarms & Warnings advanced
settings.
The following table shows a list of the available messages and their default alarm status. The Set
Messages and Clear Messages are displayed in the Warning History when the messages are set or cleared
respectively.
Table 6-1 D9865 Satellite Receiver Alarms
Alarm Set Message Cause Remedy Severity Clear Message
Signal
Status
Signal is lost A loss of RF signal
occured.
Check the cables. Minor Signal is locked
Signal
Status
RF Signal - No
Content
The RF tuner is locked,
but there is no Transport
Stream content.
Check the cables. Minor
Signal
Status
Tuning Parameters
Invalid
Invalid frequency or
other tuning parameters.
Check tuning
parameters.
Minor Tuning Parameters
Valid
Program
Not Auth
Channel is not
authorized
The channel is
unauthorized for the
current program
because the tier bits do
not match.
Contact your (uplink)
service provider to
determine whether you
are authorized to
receive the current
program.
Minor Channel is authorized

Cisco D9865 Specifications

General

Brand	Cisco
Model	D9865
Category	Receiver
Language	English