Epson Stylus Photo TX800FW

Epson Artisan 800/Epson Stylus Photo PX800FW/TX800FW/Epson Artisan 700/Epson Stylus Photo PX700W/TX700W
Revision C
TROUBLESHOOTING
Troubleshooting by Error Message
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66
Confidential
Table 3-7. Check point for Paper jam error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point
Remedy
Reference
Any time
Leading edge of paper does
not go through between the
EJ Roller and the Star
Wheels.
EJ Frame Assy
1. Is the Star Wheel Roller Holder disengaged?
1. Install the Star Wheel Holder
correctly.
4.2.4.13 " EJ Frame Assy /
EJ Release Frame Assy R/
EJ Release Frame Assy L "
(p.147)
2. Is the EJ Frame Assy correctly installed?
2. Install the EJ Frame Assy
correctly.
3. Is there any abnormality on the drive section of EJ
Frame Assy?
3. Assemble the EJ Frame Assy
correctly.
4. Is the EJ Frame Assy deformed protruding downward?
4. Replace the EJ Frame Assy with
a new one.
Feeding is unstable, and
paper jam error occurs.
Upper Paper Guide
L/R Assy
1. Check if the torsion springs; two kinds securing the
Upper Paper Guide L/R Assy, are correctly installed.
1. Install the torsion springs
securing the Upper Paper Guide
L/R Assy correctly.
4.2.4.19 " Upper Paper
Guide L/R / PE Sensor "
(p.161)
2. Check if the attachment direction of the roller of Upper
Paper Guide R Assy is correct.
2. Install the roller of Upper Paper
Guide R Assy correctly.
Table 3-8. Check point for the Paper Out Error according to each phenomenon
Occurrence
Timing
Symptoms
Failed Part /
Part Name
Check Point
Remedy
Reference
Any time
The LD Roller rotates
normally, but paper is not
fed.
LD Roller
1. Is the surface of LD Roller contaminated with micro
pearl paper dust or greasy dirt?
1. Clean the LD Roller.
4.2.4.9 " LD Roller " (p.142)
The intermediate roller
rotates normally, but paper
is not fed.
Intermediate roller
1. Is the surface of intermediate roller contaminated with
micro pearl paper dust or greasy dirt?
1. Clean the intermediate roller.
4.2.4.7 " Lower ASF Paper
Guide Assy " (p.138)
The Pick-up Roller rotates
normally, but the paper is
not fed into the printer.
Pick-up Assy
1. Is the surface of Pick-up Rollers contaminated with
micro pearl paper dust or greasy dirt?
1. Clean the Pick-up Roller.
4.2.4.10 " Pick-up Roller "
(p.143)
The PF Motor drive force is
not transmitted to the LD
Roller.
Frame Assy L
1. Is the clutch of the Frame Assy L damaged?
1. Replace the printer mechanism
with a new one.
4.2.4.13 " EJ Frame Assy /
EJ Release Frame Assy R/
EJ Release Frame Assy L "
(p.147)
The PF Motor drive force is
not transmitted to the Pick-
up Roller.
Frame Assy R
1. Is the clutch of the Frame Assy R damaged?
1. Replace the printer mechanism
with a new one.