6. Reinstallation tip: When the feed-roller assembly is installed, the sensor-flag spring must be
correctly positioned in order for the flag to operate. If a paper-jam error message 13.20.00 JAM
appears on the control-panel display after you replace the feed-roller assembly, verify that this
sensor-flag spring is installed correctly.
Hook the spring over the flag tab (see callout 1 in
Figure 5-100 Sensor-flag spring placement
on page 280). Fasten the feed-roller assembly to the chassis and insert the flag into the hole in
the plastic frame. Release the spring from the tab on the flag. Verify that the flag is held in the
upright position, can move freely, and always returns to the upright position.
If the flag does not move freely, or does not return to the upright position, an error message
13.20.00 JAM appears on the control-panel display when the MFP power is turned on.
Figure 5-100 Sensor-flag spring placement
DC controller
1. Remove the back cover.
280 Chapter 5 Removal and replacement ENWW
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