Page skew
Defect description
The printed image slants on the page.
Possible causes
Media is not loaded properly. Operating environment or media in use does not meet HP specifications.
Troubleshooting and suggestions
1. Print a few more pages to see if the problem corrects itself.
2. Verify that no torn pieces of media are inside the device.
3. Make sure that media is loaded correctly and that all adjustments have been made. Make sure
that the guides in the tray are not too tight or too loose against the media.
4. Turn over the stack in the tray. Also, try rotating the stack 180°.
5. Make sure that the type and quality of the media you are using meet HP specifications.
6. Make sure that the environmental specifications for the device are being met.
7. Perform a tray alignment by opening the Administration menu at the device control panel. On
the Print Quality submenu, touch Set Registration. Choose a tray under Source and then run a
test page.
Curl or wave
Defect description
The paper curls or has a wave in it.
Possible causes
Media is not loaded properly. Operating environment or media in use does not meet HP specifications.
ENWW Solve print-quality problems 425
manuals4you.commanuals4you.com
To Next Page
Loading...