228 X75HD/X75SD Installation and Operation Manual
Appendix B: Troubleshooting
Analog input video control menu is not showing up
Problem
The menus on the VFD appear to be functioning normally, but the
Analog Input Video control menu does not appear, or it seems to
appear randomly.
Solution 1
If the appearance of the Analog Input Video menu is random, the
software version of the unit is 1.4 and therefore, an upgrade to version
1.5 or greater is required.
Visit http://www.leitch.com/custserv/WebDL.nsf/
FF?OpenForm&X75HD/X75SD and then download the latest version
of the software. Open up the Release Notes file for the update
instructions, and then proceed with the firmware upgrade.
Solution 2
The X75OPT-PQM or X75OPT-A3D module, or its interconnecting
stacker pins are not installed correctly. To remove and reinstall the
module, follow these steps:
1. Remove the X75HD/X75SD from the rack, and then open the lid.
2. Remove the X75OPT-A3D or X75OPT-PQM submodule from the
mainboard.
3. Inspect the stacker pins for proper installation and connection.
(See “Installing and Removing X75OPT-A3D or X75OPT-PQM
Modules” on page 274 for more information.)
4. Re-install the submodule and lid.
5. Install the frame back into the rack and verify the presence of the
Analog Input Video menu upon power up.
Solution 3
The X75OPT-A3D or X75OPT-PQM submodule may be defective. If
another A3D or PQM submodule is available, swap the submodule to
determine if the original is defective.
If the submodule is proven defective, contact Leitch customer service
for an RMA number, and then return the module to Leitch.
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