Diagnostic information 2-31
5060-4xx
30 ITU Error
Check Area
Move Z Down
Power Off/On
This message is displayed when the ITU is not sensed.
If the ITU is present, check the ITU Release Lever for
correct operation. The ITU Release Lever is the black lever
located on the left upper side frame above the ITU opening
and can be seen by opening and lowering the MPF
Assembly. When locked the lever should be at the 6 o'clock
position. When unlocked it should be in a 3 o'clock position.
Undue pressure is not required to operate the lever.
If the ITU is not present, turn the printer off, insert the ITU,
move the lever to the 6 o'clock position, and turn the printer
back on.
30 Yellow Toner
Cart Missing
30 Magenta Toner
Cart Missing
30 Cyan Toner
Cart Missing
30 Black Toner
Cart Missing
This message is displayed when the printer is missing the
yellow, magenta, cyan, or black toner cartridge. Open the
front cover, insert the toner cartridge, and close the cover.
Note: Verify that cartridge packing material is removed.
31 Defective
Black Cartridge
31 Defective
Yellow Cartridge
31 Defective
Magenta Cartridge
31 Defective
Cyan Cartridge
This message is displayed when the front cover is closed
and a defective print cartridge is detected. It may take the
printer 10 to 20 seconds to determine whether or not the
print cartridge is installed. The printer may print pages
during this 10 to 20 second interval. If pages are allowed to
print, then they will not be reprinted once a valid print
cartridge is inserted. Replace the defective print cartridge.
The defective cartridge can be removed while the message
is displayed.
32 Unsupported This message is displayed when the front cover is closed
with the wrong print cartridge installed.
33 Calibration
Error Cyan
33 Calibration
Error Magenta
33 Calibration
Error Yellow
33 Calibration
Error Black
This message is displayed when the printer detects a
calibration error for a particular color.
When this message is displayed you can press Go to clear
the message and continue processing the job. The cartridge
state is updated in the supplies menu.
User primary
message
User secondary
message
Explanation
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