Diagnostic information 2-33
5060-4xx
36 Printer Service
Required
This message is displayed when background toner prevents
a completion of a TPS calibration cycle. Service is required
to fix the problem.
Press Go to clear the error.
If the Service Printer message is displayed it means that a
TPS failure has most likely occurred. The printer continues
to operate but the color quality degrades. The most probable
cause for this error message is a defective print cartridge or
ITU.
37 Insufficient
Collation Area
This message is displayed when the printer memory and
disk used to store pages is too full to collate the print job.
The following actions can be taken:
• Press Go to clear the message and continue collating
the remaining pages of the job
or
• Press Menu to access the Busy/Waiting Menu.
The following functions are available using the Busy/Waiting
Menu:
•Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
37 Insufficient Defrag
Memory
This message is displayed when insufficient printer memory
is available to perform Flash Memory Defragment operation.
This message appears prior to the actual start of the
defragment operation.
Press Go to clear the message.
To perform the defragment operation you can:
• Delete fonts, macros and other data in RAM
• Install additional printer memory
• Press Menu to access the Busy/Waiting Menu.
The following functions are available using the Busy/Waiting
Menu:
•Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
User primary
message
User secondary
message
Explanation