2-34 Service Manual
5060-4xx
37 Insufficient
Memory
Held Jobs May Not
Be Restored
Help Jobs May Not be
Restored
This message displays when the printer has attempted to
Print and Hold jobs from the disk and found that some or all
of the jobs could not be restored. Each of the three
57 Configuration Held Jobs messages describe different
conditions under which the restore failed.
• Primary Message: 37 Insufficient Memory. The printer
firmware ran out of memory while attempting to restore
the jobs.
Secondary Message: Held Jobs May Not Be Restored.
• Primary Message: 57 Configuration Change - The
printer firmware could not restore jobs from the disk
because the configuration of the printer has changed.
Secondary Message: Held Jobs May Not Be Restored.
Some configuration changes that can cause a 57
Configuration Change message are:
- Code version change
- Paper handling option removed
- Disk drive has been moved to a different printer.
• Primary Message: Held Jobs May Not Be Restored
handles any other conditions where any of the Print and
Hold jobs could not be restored from the disk.
Note: Some of the Print and Hold jobs may not be restored.
They remain on the disk but cannot be accessed.
38 Memory Full This message is displayed when the printer is processing an
incoming job and there is not enough memory available to
continue processing the job.
The following actions can be taken:
You may want to determine how to make more memory
available to your print job by:
• Deleting fonts, macros and other data in RAM
• Simplify your print job
• Install additional memory
• Press Go to clear the message, however some data may
be lost
• Press Menu to access the Busy/Waiting Menu
The following functions may be available.
•Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
39 Complex Page This message is displayed when a page is too complex to
print.
The following actions can be taken:
• Press Go to clear the message and continue processing
the job, some data loss may occur.
• Try to simplify the print job
Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
•Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
User primary
message
User secondary
message
Explanation
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