Diagnostic information 2-35
5060-4xx
40 <color> Invalid
Refill
This message is displayed when the printer has detected a
refilled Return Program cartridge. <color> can be black,
cyan, magenta, or yellow.
Remove the toner cartridge and install a new cartridge.
Press and hold Select and then press Return to display any
secondary error codes that might help diagnose a problem.
Note: The user receives this message for every invalid
cartridge installed.
50 PPDS
Font Error
This error displays when the PPDS interpreter has detected
a font error. When a specific font, which is not installed is
requested, based on a PPDS mode Set Font Global
command, a Select Code Page command, or a
comprehensive Font Selection command and the printer
BEST FIT setting is OFF. If BEST FIT is ON, the printer
performs a best fit search to find a similar font and this error
does not occur.
This error also displays when the printer receives invalid
PPDS download font data.
Note: This error only occurs when a printer is formatting
PPDS print data. Other data streams support different
protocols for handling font errors.
The following actions can be taken while this message is
displayed:
• Press Go to clear the message and continue processing
the job.
• Press Menu to access the Busy/Waiting Menu. The
following functions may be available via the Busy/
Waiting:
-Cancel Job
- Reset Printer
- Reset Active Bin
51 Defective Flash This message is displayed when the printer detects a
defective flash.
Press Go to clear the message.
The flash is marked as bad and normal operation continues.
No flash operation is allowed until the flash problem is
resolved.
52 Flash Full This message is displayed when there is not enough free
space in the flash memory to hold the resources that have
been requested to be written to flash.
Note: The following action deletes all downloaded Fonts and
Macros not written to flash:
• Press Go to clear the message and continue processing
the print job.
• Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
•Cancel Job
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
User primary
message
User secondary
message
Explanation