Diagnostic information 2-37
5060-4xx
56 Std Parallel Port
Disabled
56 Parallel Port x
Disabled
These messages may appear when data is sent to the
printer across a parallel port, but the port is disabled.
Note: Once the error is displayed the first time, reporting of
further errors is suppressed until the printer is reset or
menus are entered.
The following actions can be taken:
• Press Go to clear the message. Any data received on
the parallel port is discarded.
• Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
56 Standard USB
Port Disabled
56 USB Port x
Disabled
These messages may appear when data is sent to the
printer across the USB port, but the port is disabled.
Note: Once the error is displayed the first time, reporting of
further errors is suppressed until the printer is reset or
menus are entered.
The following actions can be taken:
• Press Go to clear the message. Any data received on
the USB port is discarded
• Press Menu to access the Busy/Waiting Menu.
The following functions may be available:
• Reset Printer
• Reset Active Bin
• Check Supply Levels
Note: Menu Lockout does NOT prevent access to the Busy/
Waiting Menu.
57 Configuration
Change
Held Jobs May Not
Be Restored
Help Jobs May Not be
Restored
This message are displays when the printer has attempted
to Print and Hold jobs from the disk and found that some or
all of the jobs could not be restored. Each of the three
57 Configuration Held Jobs messages describe different
conditions under which the restore failed.
• Primary Message: 37 Insufficient Memory. The printer
firmware ran out of memory while attempting to restore
the jobs.
Secondary Message: Held Jobs May Not Be Restored.
• Primary Message: 57 Configuration Change - The
printer firmware could not restore jobs from the disk
because the configuration of the printer has changed.
Secondary Message: Held Jobs May Not Be Restored.
Some configuration changes that can cause a 57
Configuration Change message are:
- Code version change
- Paper handling option removed
- Disk drive has been moved to a different printer.
• Primary Message: Held Jobs May Not Be Restored
handles any other conditions where any of the Print and
Hold jobs could not be restored from the disk.
Note: Some of the Print and Hold jobs may not be restored.
They remain on the disk but cannot be accessed.
58 Too Many Trays
Attached
This message is displayed when too many trays are
attached to the printer. Check the specifications and verify
the number of trays allowed on each printer model.
User primary
message
User secondary
message
Explanation
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