Error code Description Action
427.53 Output option 2/high capacity output expander
main/interface motor did not reach the required
speed.
Go to “HCOE main motor jam service check” on
page 156.
427.71 Diverter failed to leave its home position on the
output option 2/high capacity output expander
Go to “HCOE diverter jam service check” on
page 148.
427.72 Diverter failed to reach its home position on the
output option 2/high capacity output expander
Go to “HCOE diverter jam service check” on
page 148.
431.01 Media remains detected by the output option
1/mailbox sensor (pass through) after power on.
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
431.03 The media fed did not reach the output option
1/mailbox sensor (pass through).
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
431.05 The media while feeding remains detected by the
output option 1/mailbox sensor (pass through).
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
431.09 Never received Page In Output from output option
1/mailbox
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
431.10 Invalid Page ID returned by output option 1/mailbox Go to “Sensor (mailbox pass through) jam service
check” on page 139.
431.41 Output option 1/mailbox main/interface motor
stalled
Go to “Mailbox main motor jam service check” on
page 142.
431.42 Output option 1/mailbox main/interface motor did
not reach the required speed.
Go to “Mailbox main motor jam service check” on
page 142.
431.43 Took too long to ramp up main/interface motor in
output option 1/mailbox
Go to “Mailbox main motor jam service check” on
page 142.
431.53 Output option 1/mailbox main/interface motor did
not reach the required speed.
Go to “Mailbox main motor jam service check” on
page 142.
431.71 Diverter failed to leave its home position on the
output option 1/mailbox
Go to “Mailbox diverter jam service check” on
page 145.
431.72 Diverter failed to reach its home position on the
output option 1/mailbox
Go to “Mailbox diverter jam service check” on
page 145.
436.01 Media remains detected by the output option
2/mailbox sensor (pass through) after power on.
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
436.03 The media fed did not reach the output option
2/mailbox sensor (pass through).
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
436.05 The media while feeding remains detected by the
output option 2/mailbox sensor (pass through).
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
436.09 Never received Page In Output from output option
2/mailbox
Go to “Sensor (mailbox pass through) jam service
check” on page 139.
436.10 Invalid Page ID returned by output option 2/mailbox Go to “Sensor (mailbox pass through) jam service
check” on page 139.
436.41 Output option 2/mailbox main/interface motor
stalled
Go to “Mailbox main motor jam service check” on
page 142.
4063
Diagnostic information
133