Error code Description Action
168.80 The motor (tray 4 transport) does not turn on. See
“Optional tray pass‑through drive failure
service check” on page 148.
168.81 The motor (tray 4 transport) does not turn o.
168.82 The motor (tray 4 transport) speed did not ramp
up to the required level.
168.83 The motor (tray 4 transport) stalled.
168.84 The motor (tray 4 transport) ran too slow.
168.85 The motor (tray 4 transport) ran too fast.
168.86 The motor (tray 4 transport) ran too long.
Tray 1 pick/lift drive failure service check
Action Yes No
Step 1
a Remove tray 1.
b Remove the right cover. See “Right cover removal” on
page 237.
c Reseat the cable from the pick/lift motor gearbox and the
controller board.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Enter the Diagnostics menu, and then navigate to:
Printer diagnostics and adjustments > Motor tests > Pick
Motor (tray 1)
b To uc h Start.
Does the motor run?
Contact the next
level of support.
Go to step 3.
Step 3
Check the motor and its gears for misalignment, wear, and
damage.
Is the pick/lift motor gearbox properly installed and free of wear
and damage?
Contact the next
level of support.
Go to step 4.
Step 4
Reinstall or replace the pick/lift motor gearbox. See
“Pick/lift
motor gearbox removal” on page 291.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7018
Diagnostics and troubleshooting
146
To Next Page
Loading...
