Lexmark XM3250 - 281 Paper Jams

281 paper jams
281 paper jam messages
Error
code
Description Action
281.11 Paper remains detected at the sensor
(ADF pick) after the printer is turned on.
See
“Sensor (ADF pick) static jam service check” on
page 105.
281.15 Paper never cleared the sensor (ADF
pick).
See
“Sensor (ADF pick) jam at trailing edge service check”
on page 107.
281.16 Paper fed was picked but it never reached
the sensor (ADF pick).
See
“Sensor (ADF pick) jam at leading edge service check”
on page 106.
Sensor (ADF pick) static jam service check
Action Yes No
Step 1
Make sure that the paper is loaded properly. Use the
recommended paper.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Restart the printer.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the sensor (ADF scan) paper path area for debris and
obstructions.
Is the sensor free of debris and obstructions?
Go to step 5. Go to step 4.
Step 4
Remove obstructions along the sensor paper path.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
a Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Sensor tests
b Find the sensor (ADF pick).
Does the sensor status change while toggling the sensor?
Contact the next
level of support.
Go to step 6.
7018
Diagnostics and troubleshooting
105