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Step 7
Check the imaging unit contact block (B) for damage or improper
installation.
Is the imaging unit contact block damaged or improperly installed?
Go to step 8. Contact the next
level of support.
Step 8
Reinstall or replace the imaging unit contact block.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Compressed images appear on prints check
Note: Before performing this print quality check, go to the control panel home screen and navigate to
Settings > Troubleshooting > Print Quality Test Pages, and then perform the Initial print quality check.
See
“Initial print quality check” on page 31.
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Diagnostics and troubleshooting
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