Lexmark XM3250 - User Attendance Messages (0-99.99); User Attendance Messages

Action Yes No
Step 9
Reseat all the cables on the stapler controller board, and then
restart the printer.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Replace the stapler controller board. See
“Stapler controller
board removal” on page 341.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
User attendance messages (0–99.99)
User attendance messages
Error code Description Action
31.40 The toner cartridge is missing or unresponsive. See
“Unsupported or unresponsive toner
cartridge service check” on page 125.
31.60 The imaging unit is missing or unresponsive. See
“Unsupported or unresponsive imaging unit
service check” on page 127.
32.40 The toner cartridge is unsupported. See
“Unsupported or unresponsive toner
cartridge service check” on page 125.
32.60 The imaging unit is unsupported. See
“Unsupported or unresponsive imaging unit
service check” on page 127.
41.40 The imaging unit and toner cartridge are
mismatched or incompatible.
See
“Mismatched supplies error service check”
on page 128.
42.xx The toner cartridge is incompatible due to printer
region mismatch.
43.40 A toner cartridge shutter error was detected.
44.40 The toner cartridge and printer are mismatched.
44.60 The imaging unit and printer are mismatched.
7018
Diagnostics and troubleshooting
124