Lexmark XM3250 - 280 Paper Jams

Action Yes No
Step 3
a Reseat the source tray pick motor cable from the optional tray
controller board.
b Check if the motor (pick) of the source tray is functional and free
of damage.
Is the motor functional and free of damage?
Go to step 4. Go to step 7.
Step 4
Check the source tray pick motor gears for damage.
Are the gears free of damage?
Go to step 6. Go to step 5.
Step 5
Check the tray insert and its lift plate gears for wear and damage.
Are the tray insert and its gears free of wear and damage?
Contact the next
level of support.
Go to step 6.
Step 6
Replace the aected tray insert.
Does the problem remain?
Go to step 7. The problem is
solved.
Step 7
Replace the optional tray.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
280 paper jams
280 paper jam messages
Error
code
Description Action
280.11 Paper remains detected at the sensor
(ADF 1st scan) after the printer is turned
on.
See
“Sensor (ADF 1st scan) static jam service check” on
page 102.
280.13 Paper was detected later than expected
or was never detected at the sensor (ADF
1st scan).
See
“Sensor (ADF 1st scan) jam at leading edge service
check” on page 103.
280.15 Paper never cleared the sensor (ADF 1st
scan).
See
“Sensor (ADF 1st scan) jam at trailing edge service
check” on page 104.
7018
Diagnostics and troubleshooting
101