Lexmark XM3250 - Page 163

Flatbed scanner failure service check
Action Yes No
Step 1
Restart the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Remove the right cover. See “Right cover removal” on
page 237.
b Check the scanner cables for damage.
Are the cables free of damage?
Go to step 3. Contact the next
level of support.
Step 3
Reseat the scanner cables from the controller board.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
ADF scanner failure service check
Action Yes No
Step 1
Restart the printer.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
a Remove the right cover. See “Right cover removal” on
page 237.
b Check the ADF cables for damage.
Are the cables free of damage?
Go to step 3. Contact the next
level of support.
Step 3
Reseat the ADF cables from the controller board.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7018
Diagnostics and troubleshooting
163