Mitel 6940 - Sending an Incoming Call to Voicemail

Mitel 6940 SIP Phone User Guide
cxlviii
1. During an incoming call, press the Deflect softkey.
2. Using the dialpad keys, enter the destination number to which you wish to deflect the incoming
call
or
Press a softkey key configured with Speeddial or BLF functionality.
3. If a destination number was entered manually, press the Deflect softkey again to deflect the call.
Sending an Incoming Call to Voicemail
You can send an incoming call directly to voicemail without answering the call. To do this, press
without picking up the handset or simply press the
Ignore softkey. If you are already on the
phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail
icon displaying the number of pending messages.
Note: Use the Backspace softkey to correct any errors and the Cancel softkey to
cancel the call deflection process.