Key description
The following table describes the keys on the Mitel 6940 IP phone:
Input methods
Dialpad keys
The Mitel 6940 SIP IP phone has a dialpad with digits from 0 through 9, a * key, and a # key. Keys
2 through 9 contain the letters of the alphabet. These dialpad keys can be used to dial a phone
number to make a call (see “Making Calls” on page cxxxvii) and to press keys requested by an
Key Description
Directory key - Displays a list of your contacts.
For more information, see “Directory” on page lxx
.
Call History key - Displays a list of your missed, outgoing, and answered calls.
For more information, see “Call History Key” on page cxxxiv.
Voicemail key - Provides access to your voicemail service (if configured).
For more information, see “Voicemail” on page clxxxii.
Options key - Provides services and static settings that allow you to customize
your phone.
For more information, see “Customizing Your Phone” on page xliii.
Volume controls - Adjusts the volume for the ringer, handset, headset, and
speakerphone.
Press the volume control keys while the phone is ringing to adjust the ringer
volume. Pressing these keys during an active call adjusts the volume of the audio
device being used (handset, headset, or speaker).
Goodbye key - Ends an active call. The Goodbye key also exits an open list
(such as Call History) and menus (such as the Static Settings menu) without
saving changes.
Redial key - Displays a list of your previously dialed calls. Pressing the Redial key
twice redials the last dialed number displayed on the Home screen.
For more information, see “Outgoing Redial Key” on page cxxvi.
Hold key - Places an active call on hold. To retrieve a held call, tap the applicable
Line key.
For more information, see “Placing a Call on Hold” on page cxlix.
Mute key - Mutes the microphone so that your caller cannot hear you (the LED
beside the key turns on when the microphone is on mute).
For more information, see “Mute” on page cxlv.
Speaker/Headset key - Transfers the active call to the speaker or headset,
allowing handsfree use of the phone.
For more information, see “Audio” on page lxxviii.
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