Chapter 5: Installation
Upgrading System and Application Software
Page 5-138 Inter-Tel
®
5000 Installation Manual – Issue 2.4, May 2008
3. Do the following:
a. Make sure TFTP server information is configured in DB Programming. The Inter-Tel
CS-5200, CS-5400, or CS-5600 system will access this TFTP server IP address and
path information to look for upgrade files. Also, see “TFTP Server Configuration
Example” on page 5-142 for TFTP server setup example.
b. From an Internet Explorer window, access the Inter-Tel edGe
®
TechCentral Software
Downloads (www.inter-tel.com/software) Web site, and download the upgrade files to
the computer running the TFTP server configured in substep a (for example, a laptop
computer). These files may need to be unzipped to the root directory specified in the
TFTP server and placed in the appropriate directories you set up, if applicable.
c. From an Internet Explorer window, enter the URL to access the Administrative Web
Session interface on the Inter-Tel 5000 platform you want to upgrade.
4. Enter the Inter-Tel 5000 platform username and password to log on. The default
username is it5k and the default password is itpassw.
5. Click System Upgrade from the navigation panel on the left side of the Web page. An
example of the System Upgrade Web page is shown in Figure 5-59 on page 5-139.
IMPORTANT
Perform a Backup Database Save after setting the TFTP
Pathname and TFTP IP Address fields. Since the upgrade could
restart call processing (CP), the TFTP address/path change will
most likely be lost when CP restarts. When CP restarts with a new
version it does not use the database stored in persistent memory,
instead it uses the backup database and does any conversions
necessary for the new version. By performing a backup database
save, all recent changes including the TFTP address/path will be
preserved.
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