MUTOH Kona - The Power ON, but the Cutter Does Not Operate; Media Is Loaded, but the Cutter Does Not Operate; Data Is Being Sent from the Computer, but the Cutter Does Not React; Data Is Sent from the Computer but Errors Occur on the Cutters Side

162 AP-75380 - Revision 1.2
User’s Guide Kona cutting plotter
Troubleshooting
9.1.4 The power ON, but the cutter does not operate.
 Is the power cable connected to the cutter?
9.1.5 Media is loaded, but the cutter does not operate.
 Is the pressure roller lever lowered?
 Is the media properly loaded?
 Are the paper sensors clean?
 Is the cutter in an error state?
 Is the cutter protected against direct sunlight which could disorder the media sensors?
9.1.6 Data is being sent from the computer, but the cutter does not react.
 Is there a proper interface cable connected?
 Do the interface conditions on the host computer match those set on the cutter?
 Are you in the pause state?
 Is there media loaded?
9.1.7 Data is sent from the computer but errors occur on the cutter’s side.
 Are the output settings correct on the host computer and in the cutting software?
 Do the interface conditions on the host computer match those set on the cutter?
 Does the command mode on the host computer match the command mode on the cutter?