MUTOH Kona - Error Messages

164 AP-75380 - Revision 1.2
User’s Guide Kona cutting plotter
Troubleshooting
9.2 Error messages
9.2.1 Recoverable error messages with no error ID number
During a cutting, measuring or other sequence, it might be possible that one of the below errors occur. Please find a list below with all the possible
errors which can be solved yourself, without any need of an intervention by an authorized Mutoh technician.
Note
 If an error appears, the cutter will make a beeping sound. It is possible to
switch off this sound by simply touching the screen.
Error Cause Solution Refer to ...
EPOS calibration
error <RETRY>
EPOS sensor goes in error during the EPOS
calibration.
 Try again or reboot and try again.
 Contact an Authorized Mutoh Technician
if the error remains.
EPOS problem: PG
problem occurred
When there has been executed a PG
command between 2 segments or at the start
of a new job, this error can occur. This can
be caused by:
 Media is too short
 Job has been interrupted by the user
 A movement cannot be performed
because of mechanical failures.
 Check the media size.
 Reboot the machine.