MUTOH Kona - Errors with Error Number (ID 1009-6115)

166 AP-75380 - Revision 1.2
User’s Guide Kona cutting plotter
Troubleshooting
9.2.2 Errors with error number (ID 1009-6115)
Error Message Description Solution Category
1009 Y position error
The head is obstructed and cannot move anymore.
Because of a media crash or mechanical obstruction for
example.
Remove the media or object
blocking the head from moving and
restart the cutter.
Fatal
error
1010 X position error
The media cannot be fed forward/backward. Because of a
media crash, too heavy media or mechanical obstruction.
Remove the media or object
blocking the grit rolls from moving
and restart the cutter.
Fatal
error
1014 X fuse error
 Power supply problem
 X fuse is broken
 X motor problem
Contact an authorized Mutoh
technician
Fatal
error
1015 Y fuse error
 Power supply problem
 Y fuse is broken
 Y motor problem
Contact an authorized Mutoh
technician
Fatal
error
1045 No Z encoder
 Z encoder or flatcable is broken Contact an authorized Mutoh
technician
Fatal
error
1049 Y PWM max error
There is too much force necessary to move the head left or
right.
Remove the media or object
blocking the head from moving and
restart the cutter.
Fatal
error
1050 X PWM max error
There is too much force necessary to move the media back-
and/or forwards.
Remove the media or object
blocking the grit rolls from moving
and restart the cutter.
Fatal
error
1060 Sheet off error The front sensor is still covered after a sheet-off
Check if the sheet-off system
Is the cutting blade still sharp?
Warning
2000 PG problem detected Media is too short to perform a PG action Load a longer sheet Warning