MUTOH Kona - Page 165

165 AP-75380 - Revision 1.2
User’s Guide Kona cutting plotter
Troubleshooting
The plot data is out
of limit and is
clipped to hardclip
region
 The data sent to the cutter is larger than
the position between the first and last
pressure roller.
 Load appropriate media.
 Reposition pressure rollers.
 Redesign your job.
Refer to Loading media on
page47
Unable to show
point
 There is an error during the switch from
the cutter knife to the laser or vice versa.
 If the cutting head is located at the end of
a paper during the switch, this error can
occur also.
 Try again or reboot and try again.
 Contact an authorized Mutoh technician if
the error remains.
EPOS problem: No
EPOS reference
found
 It might be possible that the reference box
cannot be found.
 The EPOS sensor is broken
 Select the correct file in the Mutoh
CutServer and start the job manually
(send EPOS job)
 Make sure that the printed reference box
is made within the specifications. (print
the file once again with a thicker
reference box, e.g. 5 mm or more)
 Be sure that the contour cutting box is
located in between the two outer pressure
rollers.
 Be sure that the media is loaded straight.
 Contact an authorized Mutoh technician
to replace the sensor
Refer to Application Guide
Refer to Bounding box details
on page134
Error Cause Solution Refer to ...