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5- Troubleshooting Procedures
This section contains troubleshooting procedures and presents a methodology for identifying and isolating system
issues. Not all system issues will create an error code condition so the approach is to identify and verify the stated
problem and then use the systems own self tests to help isolate the problem. In many cases, that will include the
use of error codes, but not always.
Introduction
Troubleshooting Generated Power
Troubleshooting No Power To The Console
Standardized Error Codes
Validating The Reported Failure
Troubleshooting Control Error Codes
Troubleshooting the Brake System
Troubleshooting the Lift System
Troubleshooting Communications Errors
Odometer Tracking & Flat Belt Replacement Event Codes
Troubleshooting Heart Rate Issues
Introduction
The customer has reported a failed condition. The failure that is reported may differ from your observations
as a trained technician. That is why it is important to validate the reported failure. The first step in this
investigative troubleshooting methodology is to first identify the current overall operating condition of the
treadmill. Is it operational or not.
If the AMT does not turn on or the console will not illuminate:
Follow the appropriate procedure for “Troubleshooting Generated Power” or “Troubleshooting No
Power to the Console”.
If the system powers up and can be at least partially operated:
Follow the procedure below – “Validating the Reported Failure”.
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