OnAir 2000M2 Digital Mixing Console
Date printed: 12.11.03 SW V 4.0 Diagnostics 14-1
14 SYSTEM DIAGNOSTICS AND ERROR HANDLING
The OnAir 2000M2 error system concept consists of three topics:
Diagnostics and Error Handling The system diagnostics software works completely in the background. The
user takes notice of the diagnostics only in case of an irregularity. The
system diagnostics consists of finding out the console’s hardware configu-
ration and detecting discrepancies to the system configuration. It also ef-
fects a hardware performance check during power-up. The error handling
describes indications and actions on occurrence of errors and irregular be-
havior of the console detected by the system diagnostics software.
Failure of Restricted Functions Most of the OnAir 2000M2’s functions do not have any restriction. How-
ever, there exist several functions which are restricted in some situations,
e.g. loading a snapshot into a console the channel types of which do not
match the ones of the snapshot (Mic/Line Inputs). The behavior of the
console in case of restrictions is defined at the place where the function is
described. The way the user is told about failures is defined globally in the
following.
System Tests They are executed on the service engineer’s demand to run some specific
performance controls, e.g. to check the function of touch fields and faders.
The console is switched to a special test mode for this purpose.
14.1 Error, Warning, and Information Messages
A message field in the HOME page is used by the system diagnostics
software to indicate any messages.
There are three types of messages: Errors, Warnings, and Information.
Errors are serious problems detected by the diagnostics software. Error messages
are generated if a problem prevents the console from normal operation. In
case of an error, the error handler cannot solve the problem.
Warnings are given to the user if the action required by the occurrence of a problem
automatically changes any settings of the console so that operation is no
longer the same, e.g. if the input type of a channel has changed since last
power-off.
Information An information-type message is used by the system diagnostics telling the
user that an action required by any conflict automatically changes console
settings, but the console can at least be operated as it could before (e.g. if a
6-channel module has been added).