ERROR MESSAGES
297
APPENDIX/WHAT TO DO IF/INDEX
10
Mode Message Cause Action
Bluetooth Audio
“Music tracks not supported. Please
check your audio player. (Music
tracks not supported. Please check
your audio player.)”
A device that is incompatible with
audio playback was connected.
Check the device settings.
Connect a device that is compatible
with audio playback.
STARLINK
Please disconnect mobile device and
install the STARLINK application on
your mobile device and try again.
Bluetooth disconnected, please
reconnect and try again.
Smartphone data connection is poor,
please try to connect again.
The STARLINK application has not
been installed on your smartphone.
Your smartphone power was turned
OFF.
The Bluetooth connection has been
lost.
The signal quality is weak.
Lines are congested.
Install the STARLINK application.
Turn ON the your smartphone
power.
Check the Bluetooth connection.
Move the car and connect to
STARLINK again.
Wait a short while and connect to
STARLINK again.
Start the STARLINK application on
your smartphone, check the service
availability, and then reconnect.
aha
“Information acquisition error.
(Information acquisition error.)”
When not able to get the requested
information.
Please try again (Refresh etc.) later
or reconnect it.
“Poor wireless reception. (Poor
wireless reception.)”
When a communication error has
been detected.
Please try again in a better
communications environment.
“Entry not recognized. (Entry not
recognized.)”
When an invalid operation has been
executed.
Please try again (Refresh etc.) later
or reconnect it.
“The station list cannot be acquired.
(The station list cannot be acquired.)”
When not able to get the station
information.
Please try again (Refresh etc.) later
or reconnect it.
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