Chapter 1 Introduction ALPHA V40
Version 18.07.06
13
Service – Hotline
Please contact your system provider if any technical support is required:
You should be prepared with the following information when being asked on the phone:
- Fault description gave full particulars
- All information on the name plate
- When did the error occur?
- after loading labels.
- after changing set ups.
- Any information about the PLC-status and display messages.
Please ensure, before calling the Hotline Service, whether the chapter ‘’troubleshooting’’ gives
any indication for solving that problem.
Our main effort is to keep the service hotline always possibly free for urgent cases. However,
we beg your pardon that our hotline also refers to written information contained in this manual.
Distributor Label
To Next Page
Loading...
Need help?
General