Initial Actions / System Checks
1. Ask the operator to describe the problem.
2. If the scanner is part of a Copier / printer system, ask the operator to stop all print jobs.
3. If the scanner is a standalone 7356, a laptop computer may be required to diagnose and repair the fault.
4. If available, check the Log Book.
5. Attempt to duplicate the problem.
Status Indicator
Refer to the Print Defect Isolation Procedure
STATUS CODES
Go to the Status Code Entry Chart of the
equipment displaying the fault.
MESSAGE DISPLAY
Go to the Message display Entry Chart of the
equipment displaying the message.
Other Faults
Initial Action/System Checks
2/98
1-4
7356 Scanner
Print Quality
1.0 Entry RAP
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