Xerox 8830 Service Manual

Message Display Entry Chart
The scanner itself has no message display facilities. Status indicator messages are shown on the user interface of the controlling device. The table below
shows scanner fault messages, the probable cause, what to do to clear the fault, and a reference to consult if the problem still exists.
MESSAGE DISPLAYED
AUTO SIZE FAILED
SCANNER JAM
NO DOCUMENT
NO SCSI
SCANNER FAULT
SCANNER OFFLINE
SCANNER NOT READY
CAUSE
The Scanner was not able to automatically
detect the size of the current document.
1. The document drive motor has stalled.
2. An additional fault has occurred.
The Scanner has detected that no document
is loaded.
ES81S0/XPC Only: This message is
displayed only if the Stream Feed mode is
enabled.
At bootup, there was no communication with
the CONTROLLING DEVICE.
An error occurred while a document was
being scanned. Hardware failure or Buffer full
1) The Scanner was switched on after the
CONTROLLING DEVICE.
2) The Scanner is initializing.
3) Faulty SCSI cable or connector
4) The Scanner has not normalized
CLEARANCE PROCEDURE
Deselect the Auto Size feature and try the
scan again.
Remove the jammed document.
Insert a document and ensure that it is
transported to the starting position. Then try
the scan again.
Ensure that the cable between the scanner
and the CONTROLLING DEVICE is
connected and firmly seated. Ensure that the
SCSI address of the scanner is set to 0.
Switch off the Scanner and the
CONTROLLING DEVICE. Switch on the
Scanner. Switch on the CONTROLLING
DEVICE.
Switch off the Scanner and CONTROLLING
DEVICE. Switch on the Scanner; then switch
on the CONTROLLING DEVICE. Try the
scan again.
1) Switch off the Scanner and
CONTROLLING DEVICE. Switch on the
Scanner; then switch on the CONTROLLING
DEVICE.
2) Allow the Scanner to initialize.
3) Check for bent pins on the connector. Use
another cable, if the cable or its connectors
are faulty.
4) Clean the Platen Glass and Document
Hold-down Guide carefully. Switch off, then
switch on, the Scanner and the
CONTROLLING DEVICE/XPC.
If the Problem Still Exists
Go to the 1.0 Entry RAP, Section 2
Go to the 1.0 Entry RAP, Section 2
Go to the 1.0 Entry RAP, Section 2
If the Scanner is not ready in 3
minutes from power on, go to the
1.0 Entry RAP, Section 2
(continued)
7356 Scanner
3/98
1-5
Message Entry Display Chart

Xerox 8830 Specifications

General

Brand	Xerox
Model	8830
Category	Printer
Language	English